Questions people ask
Short answers to common questions. None of them is advice on your own case.
Answers, in short
- Can you tell me whether I'm eligible?
- Not from a website. Whether a route is open to you depends on your full circumstances and your documents. The route finder can narrow things down, and a conversation with Bright & Day's team is the way to get an answer about your own situation.
- Can you help if we live outside the UK?
- Yes. Many family visa applications are made from abroad, for example from Turkey or the UAE. You apply online and give fingerprints and a photo at a visa application centre, which may be in another country.
- How much will it cost?
- There are two parts: Home Office fees and the healthcare surcharge, which are set by the government and listed on GOV.UK, and the legal fee for any work you ask the firm to do. See the fees page for how Bright & Day charges.
- How long does a decision take?
- The Home Office sets its own service times and they change. GOV.UK publishes the usual times for each route. A solicitor cannot shorten them, though a complete application avoids avoidable delays.
- Can anyone guarantee my visa?
- No. Every decision is made by the Home Office. Be wary of anyone who promises a result.
- What should I put in my first message?
- Just the basics: who you want to join, where you live now and what you need help with. Please don't send passport numbers, dates of birth or documents through the website form.
- Do you speak Turkish?
- Bright & Day says its team can advise in Turkish, as well as Urdu, Mirpuri, Hindi, Kurmanji, Sorani, Punjabi and English. Mention your preferred language in your enquiry.
- My application was refused. What now?
- Keep the decision letter and note its date. It usually says whether you can appeal or ask for an administrative review, and the time limits can be short, so get advice quickly.
- Is legal aid available?
- Bright & Day states that it is not able to offer its services under legal aid.
- Is this a government website?
- No. This site is not connected to the UK government or the Home Office. We link to GOV.UK for the official guidance.
This information is general and is not legal advice. Whether a route is open to you depends on your personal circumstances and the rules at the time you apply.
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